LAN3 founder Steve Thompson has set up a new cloud solutions and services provider business that he claims meets the needs of post-Covid-19 businesses.
“I loved the journey at LAN3 but it was time to move on to a new challenge," said Thompson.
"The technology world was changing. The way organisations were consuming IT was changing. And the way that technology buyers wanted to be sold to was changing. That’s why I founded XTECH IT, a new generation of IT reseller for the intelligent cloud era.”
XTECH provides cyber security, UCaaS, cloud-based networking, managed wireless and SDN.
It has also added a number emerging vendors to its roster, with disruptive technologies in storage, data management, disaster recovery, cloud optimisation, insider threat detection and response, as well as an AI driven safeguarding solution.
The form also offers technical and engineering resource on demand under the X-Alliance brand and engineer-as-a-service model.
“Future business success won’t be determined by how big you are but by how smart you operate,” added Thompson. “If you deliver great customer experience the bottom line will look after itself.
"In recent years the IT sector has become sterile and intense, giving rise to questionable sales and marketing techniques such as pushy, persistent selling and interruption-based marketing.
"It’s time for a mindset change, to engage with customers in the way they want, when they want, and how they want. Let customers drive their own destiny."