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Ofcom will retire its old UK Broadband ISP Switching System NoT+ on 24th October, following One Touch Switch (OTS) going live on 12th September.
NoT+ functionality was kept in place on an exceptional basis for a limited period of six weeks beyond 12th September, as an interim measure until OTS was fully implemented.
Ofcom has reported the new system is “working well for the vast majority of customers looking to switch their services” and states that the removal of NoT+ will help make switching easier.
The regulatory body will closely monitor those who fail to comply with the General Conditions, opening appropriate reviews into conduct investigations through its ongoing enforcement programme.
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