This month, Symbiant Technologies is celebrating its 21st birthday! It was founded by Dave Turnbull back in 2001 and to this day is still a truly independent billing provider. They were the first billing system provider to introduce functionality, now regarded as commonplace, including billing lines & calls on one bill and bundled call packages. The company’s core activity is to deliver a cost-effective, bespoke billing solution. Although billing is at the heart of what they do, the solution offers clients so much more than just billing.
Dave Turnbull comments, “Symbiant has grown significantly since it’s launch 21 years ago but we still remain hungry to improve our billing solutions further. Additionally, Symbiant is looking to increase market share and introduce new clients to our unique brand of bespoke billing services and best in class client support.”
Symbiant’s growth ambition was reflected at the end of last year, by the appointment of Jeannette Goodred, the new Head of Marketing and Sales. She says, “Options for resellers to have a truly independent billing solution provider have been reduced by a number of recent mergers and acquisitions. I am really excited by the opportunity to work with the Symbiant management and solution development teams. In particular, Symbiant is able to offer resellers a truly unique and customisable solution, to help them stand out from the crowd”
Keith Pearshouse, MD of Symbiant Technologies commented: “Telecoms is one of the fastest changing industries in the world and the landscape is drastically different from when I first started out with Symbiant, so to reach 21 years in business is a great achievement”
Keith continued “We would not have been able to achieve this milestone without the support of our clients and the strong relationships that we have built over the years. Many of our clients have worked with us right from day one!! It’s fair to say our partnerships with these companies have overcome challenges and enjoyed successes over the years. The loyalty and commitment to Symbiant, shown through this time has been fantastic – a thank you does not seem sufficient! As we have evolved the product range over the years, we hope that we have been able to help our Symbiant clients to develop their businesses as well. We are extremely grateful for the support, loyalty and ongoing business given to us. We will continue to work hard on our new and innovative products, to maintain this client commitment, long into the future.”
Symbiant’s systems, which incorporate automation of key processes and integration with accounting and other core business systems, are not limited to the needs of their clients. As well as offering the obligatory client portal with reporting functionality. Symbiant, can also provide capability for clients to manage and support their partners, including sales and commissions management.
Keith Pearhouse commented “We recognise the importance of providing first class support and pride ourselves in delivering a great service to our clients. We want to promote the symbiotic relationship and focus on the Symbiant meaning “an organism living in symbiosis with another”, a mutually beneficial relationship between different people or groups.
Symbiant has development plans in place to support its current and future clients to meet their needs in our rapidly changing industry”
Jeannette concluded “Looking ahead, Symbiant is thrilled about the future, the company’s growth and the opportunities to work with new clients. The business has come a long way since 2001 and the Symbiant team is excited about what lies around the corner.
Billing solutions tailored to you: symbiant-technologies.com