Node4 has gone live on the VOSS-4-UC management platform from VOSS Solutions, first by adopted Node4 in April and which replaces the existing Cisco Unified Communications Domain Management (CUCDM) platform.
Node4 is one of the first VOSS customers to deploy the latest generation of VOSS-4-UC software (V18.1) which includes the Business Administration Portal.
Mark Phelps, Collaboration Product Manager at Node4, stated; “The VOSS-4-UC Business Administration Portal allows Node4 to extend the benefits of a top tier cloud collaboration solution to medium enterprises and SMEs, while at the same time allowing these customers to stay in control.
"We are able to delegate administration and empower customer self-service, speed time to resolution of service changes, and provide a much more satisfying end user experience.”