News

Brand perception is critical in today’s competitive landscape, and your billing system plays a surprisingly significant role in shaping it. While many resellers and MSPs invest heavily in marketing and customer engagement, they often overlook how their billing platform and supporting materials — such as invoices, emails, and customer portals — impact their brand.

Gradwell Communications has acquired Exeter-based 3CX Platinum Partner Grapevine Connect, to expand its customer base across the south west.