Evolve IP has appointed Paul Fletcher as its Technical Account Manager, providing both sales and technical support in the newly-created position, helping to streamline knowledge and sales enablement for reselling partners.
Fletcher previously worked as a Solutions Consultant, joining Evolve in March last year as part of a 16-year industry career, spanning reseller and retail roles, including a Head of UC and Connectivity position.
His new role will combine both account management with technical expertise.
“My Solutions Consultant job involved helping bring new products and new providers into our ecosystem, such as AI, as well as providing day-to-day support to our Account and Partner Managers,” he explained.
“My new role brings both elements together; account relationships and crucially the technical knowledge that ties the two departments.”
Fletcher added: “The company vision is to provide account management that brings the sales and solutions teams together, someone who is commercially savvy and can lead technical conversations.
“The idea is to give partners a single point of contact to help connect our full range of products, with a solutions sales approach from someone who can build and understand the technology that we are providing them.”
Jamie Hughes, UK Sales Director at Evolve added that Fletcher is a perfect fit for the joint role, which he described as a ‘bit of a game-changer’ for the company.