Gamma has acquired cloud contact centre specialist Mission Labs to accelerate its digital channel strategy and address the UK’s growing micro-business market.
Mission Labs’ CircleLoop Solution will allow Gamma to sell to a client base expected to double by 2025 and provide it with a complementary route to market for its UCaaS offerings.
The companies have worked closely together for the last 18 months across various projects.
Andrew Taylor (pictured), Gamma CEO, said: “The acquisition provides us with an opportunity to reinforce and accelerate our UCaaS, CCaaS and digital technology and product capabilities across the group.”
Damian Hanson, Co-founder of Mission Labs, said: "We believe that we can combine our products, development and commercial teams with those of Gamma to drive the strategy of the business we have built to the next level.”