BT has warned wholesale customers using its legacy analogue and kilostream private circuits that the products will be withdrawn on 31st March 2020, leaving many with a challenge, especially if they do not qualify for BT’s Emergency Overrun Service which will maintain legacy private circuit services for a limited time beyond the March 2020 cut off date.
"Time is running out and as it can take time to select, test and implement replacement products, we’re urging any wholesale customer who has yet to migrate away from these legacy products to contact their BT account manager now so that we can support them in managing this critical change and ensure continuity of service,' stated Clive Quantrill, Enterprise Migrations Director, BT.
"For those wholesale customers who support the UK’s critical national infrastructure and who can’t migrate across to new IP based services by the end of March 2020, BT will work closely with them on a case by case basis to ensure that they don’t experience an interruption in service."
Quantrill urged legacy-dependent customers to plan their migration to new digital services. These include ultrafast fibre broadband, Ethernet connectivity, cloud voice and unified communications.
“Technology has shifted away from traditional telephone and data networking services delivered over copper networks in favour of faster, more reliable fibre networks and digital IP services,” added Quantrill.
"While the majority of our Wholesale customers have already migrated across to these new services in advance of our legacy products being switched off, a significant number have yet to take any action."