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Union Street Technologies has got more hands-on with the management of its Technical Support, Customer Service and Bureau departments following the promotion of James Wilson to the newly created role of Operations Manager, reporting to Ops Director Robert Bristow.
Thirty of Union Street’s 100 staff fall under Wilson's wing just six years after he joined the company's apprenticeship programme.
Union Street's Head of Sales & Marketing Vincent Disneur said: “ Service continues to be a key differentiator in this market and the appointment of James, together with the restructuring of our customer support team, forms part of our ongoing customer support investment and ensures we stay at the top of our game."
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