Blog
The Power of Three: John Chapman
I first became consciously aware of the Power of Three in the mid-1980s whilst attending a training course on public speaking and presentations.Maximising UC Platforms with BYOC Capabilities: by Coolwave Commercial Director, Ronan Higgins
In today’s increasingly hybrid working environment, Anything as a Service (XaaS) solutions such as Unified Communications as a Service (UCaaS), Communications Platform as a Service (CPaaS), and Contact Centre as a Service (CCaaS) have enabled businesses to thrive.Assessing five areas of investment for 2025, by Craig Patterson, Arayka’s SVP Global Channels
In tumultuous times, the ability for organisations to predict the future of the market decreases, while the need for adapting and reacting increases. The uncertainty of what 2023 may bring is disconcerting but recognisable at this point.Using AI to power a new era of customer service quality, by Elsa Chen, CCO, CityFibre
Customer experience has never been one of our industry’s strong suits. A broadband upgrade can often seem more trouble than it’s worth and trying to fix things is usually far from straightforward.Driving Opportunity with Ideas Lab 3.0
Thursday, 25th of November, saw the Pragma team successfully deliver their third Ideas Lab event to an audience of channel partners. The event presented a perfect opportunity to explore the hottest insights into seizing new opportunities from Ericsson-LG’s technology offerings. The event was hosted by Pragma’s Sales and Marketing teams and produced alongside digital marketing partners GetCrisp.
