Analysis
Thumbs up on future role of AI and robots
More than two thirds (69%) of business decision makers in senior management positions believe that AI speeds up the resolution of customer queries, according to a survey commissioned by Enghouse InSector sees mixed fortunes
SME comms spend up 40% on 2016 figures
SMEs seeking to keep pace with new digital services such as cloud, the IoT, fibre communications and more recently theDX creates rift twixt IT and finance
Data from Apptio and Financial Times Focus, which surveyed 555 C-level and& C-1 level business leaders in 12 countries, states that close to half of global leaders (47%) agree that digital tranSmart MSPs do better in cloud, finds survey
The MSP market has reached a tipping point, according to the 2019 Kaseya survey of managed services providers, and differentiated offerings are now driving more growth than traditional break-fix anUK tops MSP league in Europe, finds report
IT Europa’s new European MSP Market Report (based on analysis of more than 1,500 of Europe’s leading MSPs) has identified the UK has having the most managed services providers, followed by the NethCorporate activity picks up
Philip Carse, Analyst at Megabuyte.com, reports on the trading performance of leading companies in the comms space duriLondon retains tech investment crown
London has maintained its position as the top destination in Europe for technology investment according to a report by Pitchbook and London & Partners.
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