Onecom fortifies market presence with Gradwell addition

Darren Ridge, CEO, Onecom Group

Onecom Group has made its thirteenth acquisition since 2020 and has welcomed Gradwell Communications into the company, giving additional capability through direct and channel teams, further geographic reach via Gradwell’s Bath and Leeds offices, and the addition of an established customer base.

The acquisition also presents numerous strategic benefits and opportunities for customers.

Gradwell Communications’ solution portfolio includes its own business-hosted voice system (Wave) and SIP network, as well as unified communications solutions leveraging 3CX and Microsoft Teams, along with connectivity.

Darren Ridge, CEO of Onecom Group (pictured) commented: “The acquisition of Gradwell Communications is complementary to our ongoing expansion and diversification strategy.

“Both organisations share strongly aligned values and cultures, delivering great customer experiences and providing solutions that deliver real benefits and demonstrable, outcome-based value to our customers. Gradwell’s reputation for delivering exceptional communication and hosted voice solutions, and customer service aligns with our ethos and customer-centric approach.”

“The pedigree of the team, coupled with their excellent customer base, makes this acquisition a logical step for Onecom in scaling up its capability and fortifying its diversified market presence. The inclusion of Gradwell into the Onecom family extends our service offerings to our direct customers and through Onecom Partners and underpins our commitment to deliver comprehensive communication solutions across the UK.”

Jamie Ward, CEO of Gradwell said: Joining forces with Onecom marks a new chapter. From our very first conversations, it was clear that our cultures are closely aligned. This acquisition creates new opportunities to deliver value and service to our customers.” 

Onecom counts Vodafone, Zoom, Gamma, Five9, Microsoft, Google, HPE Aruba and ThreatDown as its strategic partners, and is backed by private equity firm LDC.

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