Syndicate content

Unified Communications Finance Forum addresses market for UC

P&A Receivable Services, IT Europa and Experian have formed the Unified Communications Finance Forum (UCFF) to help IT and Telecom vendors, service providers and distributors to address the challenges posed by the new market for unified communications.

Central Telecom gets major £multi-million deal with Capita Group

Central Telecom has been awarded a significant five year contract, won in the face of fierce competition from global names including BT and Cisco Systems.

Datapoint completes purchase of the Touchbase Avaya business

Following the alleged fall-out between Avaya and Touchbase, Datapoint has completed the purchase of Touchbase’s European Avaya operation.

Firms lose almost 40% of customers due to bad call centre support

A consumer survey on call centre experience commissioned by Avaya found that British companies lose almost 40% of customers annually due to poor quality call centre support. The survey also found over half of the 250 people, interviewed across the UK, did not believe that their complaints would ever reach the correct personnel to improve the quality of service.

Alcatel-Lucent reaches `optical networking milestones`

Alcatel-Lucent has announced that combined research teams from the United States and France successfully transmitted a world record 25.6 Terabits per second (Tb/s) of optical data over a single fiber strand, using 160 Wavelength-Division Multiplexed (WDM) channels - enough bandwidth to transmit the data from more 600 DVDs per second.

Westcon seals distribution deal with Alcatel-Lucent

Westcon Group has signed a value added distribution agreement with Alcatel-Lucent under which it will launch the vendor`s portfolio initially in France, swiftly followed by a launch of Alcatel-Lucent`s data products in the UK.

THUS wins £70m contract for Highlands and Islands Pathfinder Pro

Thus has scooped a contract with The Highland Council for a seven year, £70m project providing high capacity broadband links to schools, libraries and other council buildings throughout the Highlands and Islands.

Crane`s staff raise £1000 in support of Comic Relief

Crane`s order management team helped to raise over £1000 in support of Comic Relief. The team dressed in pyjamas, held a bring and buy sale, sold cakes and even shaved one of their finance team`s head, in order to support the charity.

TeleWare launches `win win` instant conferencing service

TeleWare, a provider of intelligent hosted and on-premise communication solutions to businesses and service providers, has unwrapped an instant conferencing service.

STL`s IP Technology briefing signals growing demand for IPT

Proof that IP Telephony is on track to be the de facto formula for business communications came when STL`s recent IP Technology briefing held at Honda Racing F1 was more than 50% over subscribed.

Syndicate content