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Siemens blends key products into Open Virtualised Contact Center

Siemens Enterprise Communications has merged the Siemens HiPath ProCenter Enterprise contact centre solution and Siemens HiPath 8000 SIP-based enterprise softswitch.

Funkwerk TR200 combines telephony, DSL router and access point"

Funkwerk Enterprise Communications has launched its new Unified Communication box for small-scale enterprises. The multi-functional funkwerk TR200 gateway combines a PBX, router and WLAN-capable DSL modem. Designed to be quick and simple to install and support, the TR200 is aimed at enterprises and subsidiaries without their own system administrator.

GN forms new business unit and hikes up R&D ten-fold

Headset solutions specialist GN has formed a new business unit dedicated to the contact centre market, and the company is increasing R&D ten-fold compared to last year.
 

Why Comms Solutions 07 is NeoWave`s perfect showcase

All roads lead to Wembley for new-look NeoWave Distribution, according to the company`s joint MDs. When they made the decision to re-brand the company, they agreed that Comms Solutions 07 would be the perfect showcase for their new image and the all new, enhanced, product portfolio.

Swyx prepares for assault on mobile space with FMC/Mobex

Germany-based vendor, Swyx, is set to launch SwyxMobile, a fixed mobile convergence (FMC) and mobile extension solution designed for small and medium sized enterprises (SME). Gunter Junk, ceo at Swyx, says his company is fulfilling the needs of a gap in the FMC market through the launch of this product at the smaller end of the market place.

Westcon bags Crane to forge new force in convergence

Westcon Group`s parent company Datatec has conditionally agreed to acquire Crane`s operations in the UK, Benelux and France for a maximum consideration of £20.7m, creating a new force in convergence.

Datapoint aims to hit £100m in four years

Datapoint is set to become a £100 million business within four years thanks to the acquisition of Touchbase’s pan-European Avaya business. Vim Vithaldas, ceo at Datapoint, has dramatically increased the size and scope of his company through a deal that may be the first of many to push the business on its new path to European domination.

We parted as friends, says Avaya`s channel chief on Touchbase"

Darren Pattie, UK channel sales director at Avaya, states that Avaya’s relationship with Touchbase was a long and happy one, and that there are no hard feelings between either company despite the new arrangement. He explains: “Touchbase was one of Avaya’s most successful business partners over the [European] region.

Unicom bags 100,000th customer, recording five-fold growth"

Manchester-based telecom service provider Unicom, has bagged its 100,000th small business, a five-fold increase in 36 months.

Unicom credits its growth and success to a call centre with a difference - a `normal` 0161 phone number, and UK-based people answering incoming calls in around six seconds.

Avanti Communications admits shares to trading on AIM

Avanti Communications, a UK provider of satellite communications services, has announced that the company’s shares have today been admitted to trading on AIM.

The Avanti Communications Group currently provides satellite telecommunications services in Europe using leased satellite capacity. In December 2008, it expects to take delivery for launch of its own satellite, HYLAS.

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