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NEC Infrontia adds MyCalls Call Recorder Aspire and XN120

NEC Infrontia has enhanced its Aspire and XN120 systems with the MyCalls Call Recorder. “Resellers and their customers can no longer afford to ignore call recording,” says Elaine Annis, Marketing Manager. “In many industries it is now a regulatory requirement. In many others it offers a vital commercial benefit that will not only save a great deal of money but also a great deal of grief.

BNS Telecoms` Network Services Division faces uncertain future

The future of BNS Telecoms` Network Services Division is uncertain following a `root and branch` review of the business  by Group Chief Executive and major shareholder Garry Moat. The preliminary findings of this review have revealed a significant underperformance during the third quarter and an over ambitious expectation for the final quarter of the financial year.

Communio rebrands to Shipton Communications

Communio has gone back to its roots by taking up its former name, Shipton Communications. It held the name Shipton from when the company was first registered in 1923, to 1996 when it was changed to DeTeWe and then later to Communio.

Nimans hosts VIP Ericsson event at historic Coombe Abbey

Dealers were wined and dined as part of an exclusive 24-hour VIP event hosted by distributor Nimans which showcased the future of global mobility communications from Ericsson.

Retell claims UK Music on Hold first with desktop controlled unit

The VGP 30 from Retell is claimed to be the first MOH player available in the UK to offer music and messages controlled by a desktop telephone. The user gets a choice of three Royalty free music tracks and comfort announcements.

Gamma Telecom unwraps version 3.0 of FeaturePlus

Gamma Telecom has launched version 3.0 of its hosted IP Telephony solution, FeaturePlus. The solution, which already has thousands of seats installed in the UK, has been upgraded to enable Gamma`s Channel Partners to include an IP phone in the package. The new package will broaden the accessible market by enabling partners to offer a telephony solution to the small branch office space.

JVH Group gets Gold Plus status in Aastra Partner Programme

Bridgend-based telecoms reseller, JVH Group, has been awarded Gold Plus Status in Aastra Telecom’s Partner Programme, making JVH Group one of an elite group of six Gold Plus partners.

Nimans launches dedicated Ericsson micro-site

Ericsson dealers can experience enhanced levels of service from distributor Nimans says new Business Manager Chris Birchall who enthuses about the launch of a dedicated micro-site which is `packed with all the latest news and product information`.

Most IT managers lack experience to manage voice

Nine out of ten network managers have no idea that managing voice is far more complex than managing other IP applications such as email and internet. Despite the role of the IT manager expanding even further, the research shows only one in ten companies sees the need for introducing a designated communications specialist, specifically charged with managing a company’s communications.

Digicomm earns Avaya Partner programme Silver Accreditation

Digicomm BCS has earned Avaya’s Business Partner programme Silver Accreditation. Mark Pollitt, managing director at Digicomm,stated: “The award further reinforces our reputation, as well as recognising our ability to deliver the highest standards of telephony services and products.”

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