Zen adds stop-sell flag ups

Zen Internet is starting to add stop-sell flags to its network availability checkers so that reseller partners can warn customers affected by Openreach’s cessation of WLR.

“We’re building that capability as more and more Openreach exchanges become impacted by stop-sell and won’t pick up FTTC in the future and will go directly to FTTP,” said Zen’s Head of Portfolio David Barber.

Zen is also helping partner adopters transition customers to FTTP by refining order journeys. “We’ll be looking to bring into our portal and API the ability to move from a non-FTTP access technology onto FTTP to simplify the adoption process,” added Barber.

“We have also been responding to Openreach consultations on the features we would like on its FTTP Professional product to help us achieve something that differentiates and provides tools to drive adoption of FTTP.

“What we’ve seen so far is promising. So, we’re expecting symmetrical gigabit speeds from FTTP Professional, plus additional support for complex installations, which we know is important in B2B and install locations,” he added.

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