The addition of IM and group messaging to TeleWare's comms app Re:Call enables users to send messages in real-time and view when a person is typing and has read the message.
The upgrade also allows users to create group conversations among colleagues, customers and clients.
Re:Call is used by companies across multiple disciplines and due to its compliance capabilities the app is used within large financial organisations including Liberum and boutique firms such as Marshall Sterling.
TeleWare CEO Steve Haworth commented: “Consumer apps, such as WhatsApp and Telegram, are commonplace in the workplace due to employee familiarity and the always-on culture.
"While these are convenient ways to quickly communicate at all hours, these tools don’t offer the required security and confidentiality needed for the workplace. Nor do they offer any division between work and personal conversations.
“We have introduced IM and group messaging on Re:Call to help employees work flexibly, while also allowing them to keep their business communications safe and stored in one place and separate from their personal conversations."