Artificial Intelligence

IBM is making its AI system Watson capable of being deployed anywhere in a move to drive adoption. 

Artificial Intelligence is the technology that will most excite the industry in 2019, according to Content Guru's UK Sales

Speech intelligence and omnichannel analytics will combine to drive one of the biggest future trends in the comms industr

The rise of AI has redefined the channel as a facilitator of an ever more intelligent workplace, according to Joe Macri,

AI and Machine Learning will have a significant impact on the managed services industry next year, according to Zen CTO Justin Fielder, who says the ability to spot problems before they occur is a

Sabio's acquisition of Singapore-based flexAnswer Solutions expands its reach in the APAC region and brings in additional