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Jeff Tench: Architect of a Microsoft powerhouse

A master plan to bring top Microsoft partners into close union lies behind New Signature's acquisition of Paradigm Systems in February. And according to CEO Jeff Tench, the US-based company's global ascendency is symbolic of Microsoft's emergence as an industry leader in all things cloud.

Disruptive national network rolls out

For CEO Tom O'Hagan the launch of Virtual1's national network is more than the sum of its parts, it is a manifestation of his vision for the company to become a UK-wide channel-only wholesale Digital Service Provider.

ShoreTel’s UK cloud push heralds global expansion

In launching Connect Cloud to the UK market ShoreTel has also shown us that it is already moving ahead of the cloud revolution and entering the post-digital ‘age of experience', according to CEO Don Joos (pictured) and EMEA Managing Director Adrian Hipkiss.

CN Award winner exemplifies pure inspiration

The industry needs more women like ICA founder and Director Pamela Blanchard. Not just to help redress the gender imbalance, but to take the sector to a whole new level.

Harman talks up Annodata acquisition

Kyocera's acquisition of Annodata extends the capabilities of both companies in a deal that also ensures the Herts-based managed services provider retains strategic and operational independence, explains Annodata's co-founder Andrew Harman.

Channel leadership stacks up for Pile

Gamma's Daryl Pile has pledged to elevate the company's partner strategy following his promotion to the role of Channel Managing Director in September.

Collaboration champ strikes Gold with sipsynergy

On the development of seamless collaboration technologies and products few can challenge the experience and influence of Toby Gold, Chief Executive Officer at sipsynergy.

Jane Ashworth: A woman of purpose

Jane Ashworth, Managing Director for SMART Technologies UK&I, has only one purpose - to reclaim the company's dominant market status by developing staunch channel partnerships and working hand in hand with key resellers in core markets.

Analytics: Industry branches into customer science

Anyone seeking a foretaste of the future role of analytics in shaping the customer experience need look no further than last month's round table discussion hosted by TeleWare in association with Comms Dealer.

Dealing with disruption in the age of the Platform

The new world of platform-driven communications takes centre stage at this year's gold standard Comms Vision Convention, and while the growth opportunities are significant, challenges must be overcome to realise the market potential, writes Content Director Paul Cunningham.

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