A brace of deal wins have boosted Thevoicefactory's (TVF) advance into key verticals with premium partners scooping big deals in the hospitality and automative sectors.
One partner secured a contract to provide over 14,000 UC extensions across 40 UK hotels for a global hotel chain. The project is expected to be completed mid-2016
The solution integrates into hospitality software products including guest checkin/out, wake-up call, real-time billing, maid services and mini bar.
TVF Commercial Director Paul Harrison said: "We also developed a full Disaster Avoidance solution that enables the guest room to call the hotel or emergency services if the WAN is unavailable. This solution, including emergency service dialling, can now be implemented in 20 countries with regulatory support across Europe."
TVF's UC solutions are deployed in hotels and sales offices across 10 countries with thousands of bedrooms live.
In the automative vertical, TVF's BroadSoft powered UC solution is being rolled out across 14 UK car dealerships in over 100 sites.
The deployment includes thousands of hosted IP phones providing all telephony and UC requirements such as call centre, PCI compliant call recording with Sentiment capability, along with call analytics.
"This rollout will continue to grow for many years to come with the target being tens of thousands of hosted extensions deployed," added Harrison.
"Working with our joint development and support teams we have delivered software applications that enable the automotive industry to innovate and increase productivity with predictable costs.
"Utilising our BroadSoft platform with open APIs and test lab we have delivered a UC solution enabling all services to be delivered from the cloud.
"Our goal is to continue developing solutions that enable partners to move their customers to the cloud."