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Microsoft has awarded TeleWare Gold Cloud Platform competency in recognition of big strides made towards pure cloud comms.
The upgrade from Silver status follows TeleWare's achievement in recording and analysing a call made completely through the Microsoft Azure platform, a world first.
Another world first was achieved when TeleWare completely migrated fixed line recording to the cloud.
TeleWare CEO Steve Haworth said: "We have worked closely with Microsoft for many years and have gained a range of Gold and Silver competencies.
"This is essential as it forms part of our strategic plan to demonstrate our leadership position in cloud communications."
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