Former Avaya UK & Ireland MD Lee Shorten has joined Sabio as Non-Executive Chairman.
"Sabio is at an exciting stage, ideally placed to support organisations through its support centre capability, and with the skills to help organisations manage the shift from traditional voice-based customer contact to today's multi-channel and digital world," said Shorten.
"I'm looking forward to supporting the team and helping them achieve their ambitious growth objectives."
Since leaving Avaya in 2011 Shorten has built a portfolio of Non-Executive Director and Associate roles and set up a consultancy practice.
Sabio's MD Sebastian Henkes added: "We've embarked on our next major growth phase and Lee's experience as a Non-Executive Director and executive coach to growth organisations will strengthen the Sabio board as we drive towards achieving our longer-term expansion goals."