Pennine partners TeleWare ahead of new regulations

A link-up between TeleWare and Pennine sees the integrated comms specialist become an integral part of Pennine's product portfolio.

As well as adding TeleWare's mobile voice and SMS recording capabilities to its portfolio, Pennine will also be offering the new app-based offering for compliant call recording - Re:Call - which was created in response to customer requirements ahead of 2018's General Data Protection Regulation and the incoming financial directive MIFID II.

It provides a solution for separating employees' personal and business calls and SMS on the same device, thereby satisfying the EU's demand for individuals to retain control of when and how their personal and business data is collected.

Steve Haworth, CEO of TeleWare, said: "We have long been aware of Pennine's work in business communications so are pleased to have created this partnership, which comes at a crucial time with many regulated business facing a host of incoming regulation in 2018 for which they'll need appropriate technology.

Steve Watts, Sales Director at Pennine, added: "TeleWare's services, notably the new Re:Call app, will provide immediate benefit to both new and existing customers looking to future-proof themselves against new regulation."

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