Node4 has joined Enghouse Interactive's Elite Partnership Programme, a move that builds on a ten year partnership between the two companies.
As an authorised partner Node4 will sell, market and deploy a range of Enghouse Interactive products including the flagship Enghouse Interactive Communications Center (EICC) solution.
To date Node4 has supplied, installed and supported Enghouse Interactive contact centre solutions on Cisco telephony including the Cisco Hosted Collaboration Solution (HCS).
"We view EICC as a complementary contact centre solution to our product suite," commented Richard Buxton, Head of Collaboration, Node4.
"Having EICC solutions within our portfolio allows us to service our traditional mid-sized target market (companies with 100 - 1,000 employees) as well as bigger enterprise customers.
"The partnership with Enghouse Interactive also gives us an opportunity to target contact centre customers, enabling us to lead with the Enghouse solution rather than telephony or collaboration tools as we have typically deployed before."