NewVoiceMedia's incoming CEO Dennis Fois (pictured) already has his sights set on doubling turnover by 2020.
Fois, who joined NewVoiceMedia a year ago, takes over from Jonathan Gale who was credited by Guy Dubois, Chairman of the Board, for his role in NewVoiceMedia growing from an early stage company to a global cloud-based technology supplier.
"During his tenure revenues have grown tenfold and NewVoiceMedia has been positioned by Gartner as a Leader in the Magic Quadrant for Contact Centre as a Service in Western Europe," stated Dubois.
The company has more than 700 customers across six continents, and was also positioned in the Forbes Cloud 100.
Dubois added: "Dennis brings more than 25 years of experience in international leadership, strategy, sales and marketing in the technology and financial services markets.
"During his most recent appointment as CEO of customer engagement software provider Rant & Rave, he successfully launched the brand and doubled the firm's revenues and profits.
"Having joined NewVoiceMedia 12 months ago, Dennis has been closely involved in defining the company's strategy."
Fois added: "We operate in a multi-billion dollar market that is accelerating its transition to the cloud. Our immediate focus will be continued product differentiation, to scale operations and accelerate our growth trajectory."