Enghouse Interactive has signed a partnership agreement with ScanSource Imago enabling the distributor to resell a range of Enghouse products including the Enghouse Interactive Communications Center (EICC), together with its Quality Management Suite (QMS) and Real Time Speech Analytics (RTSA) offerings.
Phil Boyd, Vice President of Merchandising, ScanSource Imago, said: "We were looking for a partner with expertise in contact centre and customer interaction technology.
"EICC has a native integration into Skype for Business and a strong record on other UC platforms including Avaya and Cisco."
Gary Bennett, Director of Channel Sales at Enghouse Interactive, added: "We continue to show strong momentum in the scale of our contact centre implementations. Partnering with ScanSource gives us the opportunity to accelerate this momentum throughout 2017 and beyond."