Content Guru predicts that 2018 will be its most successful year to date, building on 30% year-on-year growth and a 30% rise in headcount, an increase that includes the recent appointment of Ed Winfield (pictured) as UK Sales Director.
He brings 20 years experience in enterprise IT sales and over 10 years experience working in the contact centre market.
Winfield was key in establishing the partnership between Content Guru and Cable&Wireless Worldwide, later acquired by Vodafone, and was most recently Head of Global Accounts for Northern Europe at Vodafone.
Global CEO Sean Taylor said: "I enjoyed working with Ed during his time at Cable&Wireless and Vodafone, and it's great we've been able to get him on board."
Winfield added: "The cloud contact centre market has never been more exciting."