Managed IT services provider Eclipse has entered the cloud telephony market with the launch of Hosted PBX services built using Broadsoft's Broadworks applications platform and run over Eclipse's next generation network.
The solution runs security, maintenance, software updates and 'always-on' connectivity as standard and allows resellers to add and remove users.
"With dedicated migration support, hassle-free provisioning and service management, this fully scalable 'pay as you grow' service is available across all connectivity solutions and includes complete monitoring and full visibility," said said Henry West (pictured), Head of Channel.
West also noted that Eclipse's Hosted PBX solution includes web-based portals giving partners and users hands-on access and control over telephone hardware performance.
"Total cost of ownership is greatly reduced for end users, up to 60% over legacy on-premise equipment," claimed West.
"Hosted PBX gives our partners a platform to increase sales opportunities with a host of value-add services.
"Our account management and technical support teams are already working with resellers to help their customers evolve from traditional voice services to IP-based communications networks."
The Hosted PBX service has built-in QoS, security and resilience. "Fully certified to ISO 9001 for overall quality management, ISO 22031 for business continuity and ISO 27001 for data security, this service has the necessary robust and fully-accredited processes in place to protect the confidentiality and integrity of customer data at all times," added West.