Resilient plc and Daisy Group have announced a distribution agreement to help resellers address growing market demand for business mobile call recording solutions to comply with the Markets in Financial Instruments Directive (MiFID) II and General Data Protection Regulations (GDPR).
MiFID II, which comes into effect in January 2018, requires those in financial services who are involved in trading, or in providing advice that may lead up to a trade, to have their business mobile calls and SMS messages recorded.
GDPR, which comes into effect in May 2018, is applicable to all businesses and looks to enhance customers' data privacy. In addition to recording business calls, the regulations also require firms to proactively monitor the calls and store the recordings for a specified period of time.
Under the terms of their agreement, Resilient plc will supply its entire suite of business mobile call recording, storage and compliance services to Daisy. These services, to be known as Daisy smartnumbers, will be added to the Group's mobile portfolio.
Neil Muller, CEO of Daisy Group, said: "Our customers have been asking for a business mobile call recording solution for both MiFID II and GDPR compliance that is simple to use, cost-effective and which operates across all mobile networks.
"Our partnership with Resilient achieves exactly that, and being delivered from the cloud, the service not only operates across both corporate-provided and employees' personal devices, but does so without the need for any hardware, software or capital expenditure."