Colt Technology Services has expanded its On Demand portfolio with the launch of a Voice On Demand Portal that supports real-time ordering.
The digital ordering process removes the need for human interaction to create, modify and cease orders.
Regulatory information is also made available via the portal so customers can make sure they are compliant with local regulations in every country of operation.
The portal extends Colt's overall On Demand proposition as part of the Colt IQ Network which includes flexible access bandwidth, convergent SIP trunking, Unified Communications as a Service and contact centre solutions provided with a pay-per-use model.
Rajiv Datta, CTO, Colt, said: "Customer service is increasingly seen as a key differentiator in business performance, putting companies of every size and in every sector under pressure.
"Colt's On Demand services portfolio enables customers to set up, scale up and scale down their voice network, minimising time-to-market by ordering Service Access Numbers in a few clicks and reducing administration overheads by avoiding paperwork."