Chess' Partner Services division has collected the O2 Direct Partner Network Digital Excellence Award in recognition of its focus on customer experience, churn, value and digital product adaptation.
O2 Business head of partners Jason Phillips said: "These awards represent a significant shift in the way we work, as we become more intentional in our focus on customer support and digital knowledge and expertise. We are rewarding partners who have successfully made that shift with us."
John Pett, Sales Director at Chess Partner Services, added: "We are proud 02 have rewarded our great work in digital excellence because we've really supported our partners in embracing new technology and are one of only a few partners to perform at such a consistently high level.
"Our partners benefit in numerous ways from our continued strong partnership with O2. We have just signed a new agreement with new commercials and have acquired even more extra funding as a result of this award, further enhancing our vision of being a truly 'great place to be a partner."