Agilitas IT Solutions has signed a multi-year agreement with IBM that will provide reseller, MSP and systems integrator customers with access to global multi-vendor channel services.
The collaboration will see Agilitas utilise IBM technology support services and global engineering teams to provide the on-site maintenance that forms part of Agilitas' InventoryAssure+ service.
Agilitas and IBM will deliver a global channel services proposition to the market, providing services on behalf of its channel partners to a broad spectrum of industries including financial services, retail, manufacturing and the public sector.
This is the first such relationship in the IT channel for Agilitas, which will be equipped with a significantly larger platform to help deliver its growth plans and support the needs of its expanding customer base.
"We have formed a strong relationship with IBM over the years and understand each other's businesses inside-out," said Shaun Lynn, CEO of Agilitas. "It is this understanding that has enabled us to craft such a channel services deal that will benefit our channel partners for years to come."
Andy Roberts, Director of Technology Support Services, IBM UK and Ireland, added: "In today's ever changing business environment, enterprises need consistent and reliable support to run their IT systems across a supply chain of services from multiple vendors. This is a great opportunity for both organisations to change the channel marketplace."