Ribbon study points to UC investment bonanza

UC adoption across the world will increase significantly according to a survey by Ribbon Communications.

It found that many organisations yet to invest in UC technology plan to do so over the coming two years, with 68% of large (more than 1,000 employees) companies and 46% of small (1-20 employees) companies set to adopt UC during the period.

Among mid-sized companies, 67% of respondents with 21 to 100 employees and 71% of respondents with 101 to 1000 employees plan to adopt some form of UC in the next two years. 

“Clearly, the UC value proposition resonates cross-market and cross-industry no matter the size of the company,” said Patrick Joggerst, CMO & EVP of Business Development, Ribbon. 

“Our findings highlight the significant market opportunity to serve these organisations.” 

The research also found that UC adoption is more advanced (41%) in large companies than in small ones (10%), inverting the notion that smaller companies are the first to leverage new technologies. 

Our research also highlights security’s key role in a comprehensive UC solution,” Joggerst added. 

“A staggering 56% of our respondents have been victimised by attacks running the gamut from DDoS to robocalls, and 83% of our respondents want their UC providers to be responsible for providing protection.”

The survey reached 4,800 decision makers in 23 countries.
 

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